Order and invoice
After you have submitted your order in the cart to us,
after a short individual check you will receive our offer incl. shipping and information
about the payment options (PayPal or bank transfer).
On weekdays , you will have an answer within hours. Orders on weekends
are usually processed the next working day.


Shipping is on the day after receipt of payment via DHL. You will receive a
shipping confirmation and tracking number from DHL to your email adress.
On request, we ship smaller orders outside of Germany by Post (tracking / insured). This way we can ship, for example,
up to 30 mouthpieces worldwide for 7.00 Euro shipping costs (500g).

Shipping DHL Germany

    insured up to € 500.00, with shipment tracking € 5,00 ( 5,95 VAT. included)

Shipping DHL worldwide (European Union + 19% VAT.)


    insured up to € 500.00, with shipment tracking
European Union € 12,00 + € 1,00 per 1 kg
Europe - non-EU countries (including Switzerland, Ukraine, Belarus) € 15,00 + € 3,00 per 1 kg
Russia, Turkey, Israel € 28,00 + € 3,50 per 1 kg
USA, Japan, South Korea, Canada, Taiwan, China € 27,00 + € 5,00 per 1 kg

Shipping Post worldwide (European Union + 19% VAT.)

    insured up to EUR 60.00 with shipment tracking
up to 500g (only European Union) € 7,00
up to 1000g € 11,00
up to 2000g € 22,00

If you cannot see the country you require in our list,
we will be happy to inform you about the shipping costs via e-mail.